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Managed Virtual Dedicated Server / Virtual Private Server

Virtual Server Hosting - Assisted Service Plan

Save the time and energy it takes to setup, monitor and maintain your virtual dedicated server by letting our expert staff do it for you! With our Assisted Service Plan, our team of server professionals will personally set up your virtual dedicated server to deliver maximum performance. Plus, they will also handle select monitoring and maintenance issues that would otherwise drain your time and resources.

Purchase Managed Virtual Dedicated Server

Remember: Assisted Service Plan is available through the Build Your Own Virtual Dedicated Server option.

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Assisted Service Plan Includes*:

Initial Server Setup:

Including installation of operating system and Plesk control panel.
Setup for the following services:

Domain Name & DNS
Hosting Account
SSL Certificate
Resource Allocation

Backup Services:

Critical server information will be backed up daily and stored for 7 days
Restores provided at your request via phone or email ticket.

Security Services:

Security scanning is offered once a month per server, with review and report of security scans, including any recommended remediation actions.

Emergency Services:

Direct access to advanced support for emergencies including:

Service restart or reboot
Server or service down
Tier-3 Support troubleshooting

Patching Services:

Patching services** for the base operating system, such as Fedora Core 6 or Windows 2003, which includes:

Official updates released by the Fedora or Fedora Legacy Project.
Official updates, bug fixes and security patches released by Microsoft®.

Monitoring Services:

Per server monitoring of basic services such as Ping and HTTP.

Custom Support Access:

Access to our flat-rate custom support services

Domains at Retail Sales:

Cheap domain name registration for $1.99* with each and every new, non-domain product you buy. No quantity limit! Some limitations apply.

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Economy, Deluxe and Premium plans available!

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Assisted Service Plan*

Administrative Access is unavailable with the Assisted Service Plan

In most cases, patching will be performed weekly, though some patches may be applied sooner if the severity and likelihood of exploit is high. If a patch is found to break a customer’s application, the customer will be able to contact the managed services support center and request that the patch be rolled back, free of charge.

Virtual Dedicated Server FAQ

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About Virtual Dedicated Servers

Virtual dedicated servers offer many of the capabilities and features of dedicated servers, including admin (root) access and dedicated IP addresses, but at a much lower price. However, as a virtual dedicated server is, indeed, virtually dedicated, the customer in fact shares the server space with a small number of other customers. But because each virtual dedicated server is effectively isolated from other accounts on the server, the user has full control over the server space. As well, virtual dedicated server plans feature very high performance and available disk space and bandwidth.

Virtual private servers, which enable hosting providers to offer virtual dedicated servers, are based on the concept of partitions on mainframes that allow each division to function as a virtual standalone server dedicated to a single customer. To ensure high and reliable performance for all accounts, our server boxes are partitioned in such a way that each virtual dedicated server operates almost entirely independently of the other accounts that share the server space. This means that with a virtual dedicated server, you will enjoy consistent, high performance, even when usage peaks on the main server.

Virtual dedicated servers are particularly useful for companies and individuals that run higher-traffic Web sites or complex applications and thus need the bandwidth, consistent performance, and flexibility of a virtual dedicated server.